Answer External SIP calls
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Here calls to [email protected] will go to ring group 2, but all other calls will go to ring group 1. | Here calls to [email protected] will go to ring group 2, but all other calls will go to ring group 1. | ||
- | If you're having trouble, try using the IP address (217.195.32.11) instead of the domain name. For example, pbxes.org did not work in my | + | If you're having trouble, try using the IP address (217.195.32.11) instead of the domain name. For example, pbxes.org did not work in my trials, but pbxes.com and the ip address both worked. |
Information taken [http://www3.pbxes.com/forum/thread.php?threadid=44&sid=3114125aef73040f6744d15add161c1a this forum post] | Information taken [http://www3.pbxes.com/forum/thread.php?threadid=44&sid=3114125aef73040f6744d15add161c1a this forum post] |
Revision as of 18:59, 29 July 2010
Answering SIP Calls
One of the defined features is answering calls to [email protected]. This is actually slightly more advanced than simply that.
First of all, calls to [email protected] will come in as incoming calls and get processed by your inbound routes. If you don't have a route that matches all calls (ie, trunk and CID blank), or the address you define (see example), you won't receive these calls.
Extensions are private. This means calls to <account-name>-<extension>@pbxes.com will look the same, by default, as <account-name>@pbxes.com calls. The following example illustrates how to set up this function:
Incoming Route Trunk: username-salesdept CID Number: Set Destination: Ring Group 2 Incoming Route Trunk: CID Number: Set Destination: Ring Group 1
Here calls to [email protected] will go to ring group 2, but all other calls will go to ring group 1.
If you're having trouble, try using the IP address (217.195.32.11) instead of the domain name. For example, pbxes.org did not work in my trials, but pbxes.com and the ip address both worked.
Information taken this forum post