Getting Started

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Revision as of 14:47, 18 August 2007 (edit) iptel (Talk | contribs) ← Previous diff		Revision as of 21:47, 24 August 2007 (edit) (undo) Diafora (Talk | contribs) (→Adding extensions) Next diff →
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	== Adding extensions ==		== Adding extensions ==
-	Select "Extensions" from the menu to add all kinds of existing phone extensions as well as IP phones to your PBX. Extension numbers may be 2, 3 or 4 digits.	+	Select "Extensions" from the menu to add two kinds of extensions. Existing phone numbers attached to PSTN lines, as well as IP phones, ATAs and soft-clients to your PBXes account. Extension numbers may be 3 or 4 digits. Avoid using 2 digit extensions, since they may conflict with Ring group numbers and Queues.
		+
	=== Classical extensions ===		=== Classical extensions ===
-	This can be existing phones in the office, at home or mobiles. Just enter an extension number (starting from 200), a name and the telephone number of the extension.	+	Classical extensions are used to reach PSTN numbers, which by definition cannot be reached via SIP URIs. These can be existing land-lines in the office at home or mobile phones. Just enter an extension number 3 or 4 digits, a name and the telephone number of the land-line.
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		+	Classical extensions can only be called by using a trunk, so set an Outbound route appropriately in order to reach them.
		+
	=== SIP phones ===		=== SIP phones ===
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	|}		|}
-	To verify the settings dial *43 on the IP phone to perform an echo test. In case touchtones are not recognized within a call try with different "dtmfmodes". Allowed values are rfc2833, inband, info and auto.	+	To verify the settings dial *43 on the IP phone to perform an echo test. In case the key tones are not recognized during a call, try setting a different "dtmfmode". The allowed values are rfc2833, inband, info and auto.
-		+	The users may now sign in to listen to their voicemail or display the call details which pertain to their extension only. Provide them with the following info:
-	The users may now sign in to listen to their voicemail or display call details. Provide them with the following info:	+
	{| border="1" cellspacing="0" cellpadding="3"		{| border="1" cellspacing="0" cellpadding="3"
	| Login || <account name>-<extension no.>		| Login || <account name>-<extension no.>
	|-		|-
-	| Password || <voicemail pin> (4 digits)	+	| Password || <voicemail pin> (4 digits)
	|}		|}
-
	== Adding trunks ==		== Adding trunks ==

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Revision as of 21:47, 24 August 2007

Contents 1 Adding extensions 1.1 Classical extensions 1.2 SIP phones 2 Adding trunks 3 Choosing routes

Adding extensions

Select "Extensions" from the menu to add two kinds of extensions. Existing phone numbers attached to PSTN lines, as well as IP phones, ATAs and soft-clients to your PBXes account. Extension numbers may be 3 or 4 digits. Avoid using 2 digit extensions, since they may conflict with Ring group numbers and Queues.

Classical extensions

Classical extensions are used to reach PSTN numbers, which by definition cannot be reached via SIP URIs. These can be existing land-lines in the office at home or mobile phones. Just enter an extension number 3 or 4 digits, a name and the telephone number of the land-line.

Classical extensions can only be called by using a trunk, so set an Outbound route appropriately in order to reach them.

SIP phones

In addition to extension number and name enter a password. The following parameters are assigned to the SIP phone to register with the PBX:

Login	<account name>-<extension no.> e.g. pamsoft-200
Password	<extension password>
Domain/Realm/Server	pbxes.org
UDP Port	5060, 5061 or 80

To verify the settings dial *43 on the IP phone to perform an echo test. In case the key tones are not recognized during a call, try setting a different "dtmfmode". The allowed values are rfc2833, inband, info and auto.

The users may now sign in to listen to their voicemail or display the call details which pertain to their extension only. Provide them with the following info:

Login	<account name>-<extension no.>
Password	<voicemail pin> (4 digits)

Adding trunks

Now select Trunks from the menu and enter your SIP account data.

SIP providers supply the trunk lines to your PBX. To fit, the providers must use SIP protocol and they must provide a username and a password. Before going on to the next steps test the SIP account from your PC with a softphone.

Holders of a Premium Account can see our recommendation of suitable SIP providers on the Trunks page.

SIP providers supply the phone numbers that your PBX can be reached on. Depending on the provider this may be for example a local number in a particular country. In some countries it is not yet possible to transfer existing phone numbers. If you want to keep your number anyhow you can either forward the calls to the SIP number or connect a VoIP gateway to your existing PSTN line.

Choosing routes

To get inbound and outbound calls working you have configure Incoming Calls and add an Outbound Route. To add a route for all destinations enter "XX." as a dial pattern or pick "All" from the predefined dial patterns.

If there are several trunks you may choose the destination numbers to select the trunks. Outbound routes are processed from the top to the bottom. Routes can be reordered by clicking on the small arrows next to the route names.

Premium Accounts let you also choose a sequence of trunks for having a backup if a trunk is busy or gets offline.