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--- RE: Downgrading account lost Google Voice trunk (http://www1.pbxes.com/forum/threadid.php?threadid=1366691187)

Downgrading account lost Google Voice trunk

Hello,

I began using the free pbxes service with my Google Voice account with trunk created with the SIPDroid app. It worked well. I then subscribed to the SOHO account for several months. It worked well, but I did not use it as much as I expected, so I cancelled my subscription expecting my account to revert to the previous state. Unfortunately, doing this hid my GV trunk and broke my ability to make any calls. I have re-subscribed to the SOHO account just to verify this was the problem and to post this message.

Is there any way to revert my account to free and keep the Google Voice trunk?

Thanks.

RE: Downgrading account lost Google Voice trunk

I would also like to know this answer. I just purchased a SOHO because i need the manuel configuration settings to add the Google voice trunk. SipDroid already does this for you but it says that my account already exists when I click link my PBX to google voice

RE: Downgrading account lost Google Voice trunk

I just noticed that I have been billed by PayPal for my SOHO account monthly, yet my PBXes.org account shows I have not been subscribed since June. I don't see who to contact for help, hopefully a mod will see this post.

Since my account doesn't think I have a subscription, I cannot place calls from my phone over VoIP, which was my original problem outlined in the OP. Shouldn't a GV trunk still work with a free account, just without the HD voice and additional minutes?

Thanks.