PBXes - Print: Urgent Help needed - trunk outage

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--- Urgent Help needed - trunk outage (http://www1.pbxes.com/forum/threadid.php?threadid=1711028059)

Posted by luckylobster on 21.03.2024 at 14:34:

Urgent Help needed - trunk outage

have received this email numerous times . Please assist as we spoke with FlowRoute and the calls are being sent to PBXes but not being accepted

trunk @FLowroute1 of your account luckylobster is offline for more than 10 minutes now.

Posted by i-p-tel on 21.03.2024 at 16:22:

RE: Urgent Help needed - trunk outage

Did you change your trunk configuration on PBXes? I am asking because the username seems to be empty.

Posted by luckylobster on 21.03.2024 at 18:10:

RE: Urgent Help needed - trunk outage

not sure what has happened there

would the username need to be in the format " @FLowroute1 "

do you see anything else that could have possibly been deleted that would cause our phone system to not work properly ?

Posted by i-p-tel on 22.03.2024 at 12:07:

RE: Urgent Help needed - trunk outage

Now that you have entered a username your SIP server is incorrect. The server name is unknown in name service. Please ask your provider what their current server name is.