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--- Payment and premium account cancelled in error! PLEASE HELP (http://www1.pbxes.com/forum/threadid.php?threadid=1730883790)


Posted by stmaryreigate on 06.11.2024 at 10:03:

Payment and premium account cancelled in error! PLEASE HELP

I have cancelled our annual subscription payment in error and need to reinstate annual payment and our premium account features as soon as possible please!


Posted by i-p-tel on 06.11.2024 at 14:44:

RE: Payment and premium account cancelled in error! PLEASE HELP

There is a 24 hour grace period. So please create a new subscription from our shop page til today 6pm.

Then everything will continue to work as usual.

If you can't subscribe again within this timeframe don't worry. We have manually logged in to your account and created a backup of all settings in the Personal Data tab.

We are working on automating this if somebody cancels a subscription accidentally, and does not react immediately as you did by contacting us.

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