Skype Trunks frequently dropping and timing out reconnecting ...

Hi Folks,

Not sure if anyone else has seen the same issue but I'm having frequent issues with my Skype Connect SIP trunks dropping and timing out to reconnect.

This happens multiple times an hour and I'm not sure where the problem could be. At the time that the trunks fail to connect here in our PBXES account, I can connect to them from our office via a SIP client without any issues.

It would seem that this is some sort of network issue perhaps?

Here are some logs;

Jan 3 10:44:16 NOTICE[64835] chan_sip.c: -- Registration for '[email protected]' timed out, trying again (Attempt #1)
Jan 3 10:44:16 NOTICE[64835] chan_sip.c: -- Registration for '[email protected]' timed out, trying again (Attempt #1)
Jan 3 10:45:16 NOTICE[64835] chan_sip.c: -- Registration for '[email protected]' timed out, trying again (Attempt #2)
Jan 3 10:45:16 NOTICE[64835] chan_sip.c: -- Registration for '[email protected]' timed out, trying again (Attempt #2)
Jan 3 10:46:16 NOTICE[64835] chan_sip.c: -- Registration for '[email protected]' timed out, trying again (Attempt #3)
Jan 3 10:46:16 NOTICE[64835] chan_sip.c: -- Registration for '[email protected]' timed out, trying again (Attempt #3)
Jan 3 10:47:16 NOTICE[64835] chan_sip.c: -- Registration for '[email protected]' timed out, trying again (Attempt #4)
Jan 3 10:47:16 NOTICE[64835] chan_sip.c: -- Registration for '[email protected]' timed out, trying again (Attempt #4)
Jan 3 10:48:16 NOTICE[64835] chan_sip.c: -- Registration for '[email protected]' timed out, trying again (Attempt #5)
Jan 3 10:48:16 NOTICE[64835] chan_sip.c: -- Registration for '[email protected]' timed out, trying again (Attempt #5)

There is nothing in the logs about the actual connection dropping, just the reconnect attempts.

There are no settings to change on the Skype side other than the credentials used to connect.

Any ideas?

Thanks,
Mike.

RE: Skype Trunks frequently dropping and timing out reconnecting ...

It appears that SRV domain records of skype are misconfigured, or one of their two servers is out.

Solution is to set server to 1.sip.skype.com, while domain still has to be sip.skype.com. Hope skype works better for you now.

Because of its general relevance I've moved this to News.

RE: Skype Trunks frequently dropping and timing out reconnecting ...

Excellent! This seems to have fixed it. I haven't seen the trunks drop out at all since you made the change.

Appreciate your help and fast response.

Thanks,
Mike.