PBXes » English » PBXes PRO » Urgent Help needed - trunk outage
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luc
Grünschnabel


Registration Date: 08.03.2021
Posts: 5
Urgent Help needed - trunk outage Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

have received this email numerous times . Please assist as we spoke with FlowRoute and the calls are being sent to PBXes but not being accepted

trunk @FLowroute1 of your account luckylobster is offline for more than 10 minutes now.

This post has been edited 1 time(s), it was last edited by luc on 21.03.2024 at 14:35.
21.03.2024 14:34 luckylobster is offline Search for Posts by luckylobster Add luckylobster to your Buddy List
i-p
Super Moderator


Registration Date: 14.01.2006
Posts: 4782
RE: Urgent Help needed - trunk outage Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

Did you change your trunk configuration on PBXes? I am asking because the username seems to be empty.
21.03.2024 16:22 i-p-tel is offline Search for Posts by i-p-tel Add i-p-tel to your Buddy List
luc
Grünschnabel


Registration Date: 08.03.2021
Posts: 5
RE: Urgent Help needed - trunk outage Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

not sure what has happened there

would the username need to be in the format " @FLowroute1 "

do you see anything else that could have possibly been deleted that would cause our phone system to not work properly ?
21.03.2024 18:10 luckylobster is offline Search for Posts by luckylobster Add luckylobster to your Buddy List
i-p
Super Moderator


Registration Date: 14.01.2006
Posts: 4782
RE: Urgent Help needed - trunk outage Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

Now that you have entered a username your SIP server is incorrect. The server name is unknown in name service. Please ask your provider what their current server name is.
22.03.2024 12:07 i-p-tel is offline Search for Posts by i-p-tel Add i-p-tel to your Buddy List
 
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