this is the setup of an incoming route:
900 day hours 8.00-19.00 days *
night hours queue 901
all the calls still go to the opposite route and the extensions are busy from the log but they ring: if I reply to the call I gear the announcement of the queue that is supposed to be heard by the caller, not by the operator that answer the call. Any Idea of what is the problem?
Thanks
Tommaso
