PBXes » English » Miscellaneous » Payment and premium account cancelled in error! PLEASE HELP
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stm
Premium Account


Registration Date: 03.08.2014
Posts: 2
Payment and premium account cancelled in error! PLEASE HELP Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

I have cancelled our annual subscription payment in error and need to reinstate annual payment and our premium account features as soon as possible please!
06.11.2024 10:03 stmaryreigate is offline Search for Posts by stmaryreigate Add stmaryreigate to your Buddy List
i-p
Super Moderator


Registration Date: 14.01.2006
Posts: 4782
RE: Payment and premium account cancelled in error! PLEASE HELP Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

There is a 24 hour grace period. So please create a new subscription from our shop page til today 6pm.

Then everything will continue to work as usual.

If you can't subscribe again within this timeframe don't worry. We have manually logged in to your account and created a backup of all settings in the Personal Data tab.

We are working on automating this if somebody cancels a subscription accidentally, and does not react immediately as you did by contacting us.
06.11.2024 14:44 i-p-tel is offline Search for Posts by i-p-tel Add i-p-tel to your Buddy List
 
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