PBXes » English » Miscellaneous » RE: Paypal CC changed
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cha
Grünschnabel


Registration Date: 29.04.2010
Posts: 6

verrückt Paypal CC changed Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

As my current credit card with Paypal was recently changed, Paypal says I have to start a new subscription with you to be able to pay. Is this really correct?

Payment was rejected today, new attempt willbe done in three days.

It was finally rejected today as the new credit card could not be used. The credit card was not removed, just expired and hence could not be used for subscription. And of course no reply from PBXes. The only thing received regarding PBXes was as follows:

This can have the following reasons:

* You requested cancellation of a subscription.
* You failed to make a payment.
* You removed your credit card from PayPal account.

There is a grace period of 24 hours (14 days for PBXes PRO)
from now for renewing the subscription.
Please read the FAQ in our DOCS for further information.

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This post has been edited 1 time(s), it was last edited by cha on 04.08.2013 at 15:14.

27.07.2013 16:14 charel is offline Search for Posts by charel Add charel to your Buddy List
i-p
Super Moderator


Registration Date: 14.01.2006
Posts: 4807

RE: Paypal CC changed Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

Now please setup a new subscription from our Shop as the old one cannot be reused.

During the grace period of 24 hours you may also make a backup in Personal Data. Then you would be able to restore your settings, if you exceed the grace period in creating the new subscription.

05.08.2013 09:34 i-p-tel is offline Search for Posts by i-p-tel Add i-p-tel to your Buddy List
 
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